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Support

How to get help

Email support@crewflow.io from the address on your CrewFlow account. Say which app you are using (iOS, Android or the web portal), what you were doing, and what happened instead. A screenshot helps.

If you were invited to a tour by an organization, questions about that tour’s schedule, travel or documents go to the tour manager who invited you: they hold that data, and we cannot change it on their behalf.

Reporting content or misuse

To report content in CrewFlow that is abusive, unlawful, or that you believe you have the right to have removed, write to support@crewflow.io with a description of the content and where in the app it appears. We acknowledge reports and act on them; we do not publish or forward your report to the person it concerns.

Security issues go to the same address. Please do not test against other people’s data.

Privacy and your data

Requests about personal data — access, correction, deletion, restriction or objection — go to privacy@crewflow.io. The Privacy Policy explains what CrewFlow holds and why.

To delete your account and the data that goes with it, see Delete your account.

Terms

Use of CrewFlow is governed by the Terms of Service.